Error Connecting to the Game

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Connecting to the Game

If you cannot connect to the game then you have come to the right place. The following below are just some causes and some solutions may not be accurate to solving your problem.

Again, some solutions in particular situations aren't accurate.


Your Anti-Virus

  • Your anti-virus may be the cause on why you cannot connect in-game.

- The reason is your Anti Virus is deleting our MU GUARD file. - Your anti virus can't read it and constantly deletes the file (llah.dll) because of treating it as a virus.

Solution: Make an exception on your anti virus and add "llah.dll" or try changing your anti virus.


ATi Graphics Card

  • The ATi Catalyst and its new drivers that are causing this issue.

Solution: Install an older version of the ATi Catalyst because the newer ones aren't compatible with the game.

Guide: 1. Right-Click desktop.

2. Click 'Catalyst(TM) Control Center'

3. Click on 'Graphics' Left upper corner

4. Click on 'Information'


If you did this, you'll be able to see the installed version of Catalyst, if it's up-to-date it should be 10.6. However it is 10.6 that's causing this problem.

You need to downgrade the version of your Catalyst 10.4 and everything will run smooth now.


Quick Link for Old Drivers of ATi Catalyst: http://www.oldapps.com/ati.php

  • Note that you need to uninstall your 10.6 driver first before installing an older one.
  • The site might give you a Harmful Site warning. It's just a false alarm because of the outdated programs being detected.


About Version 10.5

We aren't sure about 10.5, we actually don't know if this will work, you'll have to try it yourself. We're not sure about it.


About Version 10.6 and higher

We also aren't sure about the higher versions of 10.5, but the stable version compatible for the game is 10.4.


Other Graphics Card

If you do not have ATi, but Nvidia or something else, try something similar it might be the same issue.

Although we're not sure about everyone having difficulties launching MU having the exact same problems.


Frequently Asked Questions

  • Question: How could it be graphics issue, since my game doesn't always do this it sometimes actually launches

- A: First of all, when your drivers crash your game it doesn't precisely mean that it always crashes your game. When your game launches one out of the thousand tries, it just means it didn't crash that time.


  • Question: What's up with the antivirus part is that an issue too?

- A: We honestly don't think any Antivirus would prevent MU from being launched, except for AVG maybe. - A2: Second of all, if your MU worked correctly in the past and it doesn't now, there is a 90% possibility that this is an update issue. - A2.1: It could be your graphics, latest system updates that aren't just compatible with MU.


  • Question:What about DEP (Data Execution Prevention) and MU

- A: Same thing, it might actually be bugging MU from being launched. This is, however, not likely.